About TeraHost
IT support built on doing right by our clients
TeraHost is an IT solutions provider based in Salford, supporting businesses across Manchester, the North West and the rest of the UK, with the aim of making IT the part of your business you never have to worry about.
Our story
From helping friends to supporting businesses
TeraHost began when our founder, then working in healthcare IT, started helping friends and family with their technology problems. Word spread, and before long local businesses, particularly dental and healthcare practices, were asking for help too.
It became clear that many businesses were unhappy with their IT suppliers: too expensive, too slow and too hard to get hold of. So we built a team to do it differently, and today we’re a trusted IT solutions provider for organisations across many industries.
What we believe
Support is support. If it plugs in, we’ll help.
Plain English, never jargon.
Security built in, not bolted on.
Fix the cause, not just the symptom.
A real person when you call.
Why businesses choose us
A partner, not just a supplier
Responsive
Fast answers from engineers who know your setup and your team.
Local
Based in Salford, with engineers on site across the North West.
Secure
Cyber Essentials certified ourselves, and focused on keeping you protected.
Accountable
One team for support, security, connectivity and phones. No finger-pointing.
How we work
An IT solutions provider that feels like part of your team
Most businesses don’t want to think about IT. They want email that works, devices that are secure, a phone system customers can get through on, and someone dependable to call when something goes wrong. That’s exactly what we set out to provide.
As a complete IT solutions provider, we look after managed IT and helpdesk support, cyber security, backup and recovery, Microsoft 365, business broadband, VoIP phone systems and IT hardware, all from one team. That means no finger-pointing between suppliers and one number to call, whatever the problem.
Behind our friendly local team sits enterprise-grade technology. We’re a Kaseya Gold Partner and use the Kaseya 365 platform for monitoring, security and backup, and we’re Cyber Essentials certified ourselves, so we practise the same standards we recommend to our clients.
What our clients say
Common questions
Where is TeraHost based?
Our office is at St James’s House in Salford, Manchester. We support businesses across Greater Manchester and the North West on site, and clients throughout the UK remotely.
What kind of businesses do you work with?
Mostly small and medium-sized businesses, including offices, professional services, dental and healthcare practices, and homes and workplaces with Control4 and Lutron systems.
What makes you different from other IT providers?
A real person answers when you call, we explain things in plain English, and we fix the root cause rather than just the symptom. As one IT solutions provider covering support, security, connectivity and phones, we take responsibility for the whole picture.
Doesn’t your business deserve better IT?
Tell us what’s going on and we’ll come back within one working day to arrange a free IT review.
Prefer to talk?