Control4 & Lutron
Smart home and office systems that just work
Control4 support and Lutron lighting support for homes and businesses, backed by proper networking and security. We keep automation, lighting and AV running smoothly.
What we support
Control4 automation
Lutron lighting control
AV & multi-room audio
Gates, access & intercoms
Networking & Wi-Fi for smart systems
Remote support & service desk
Support is tailored to your system, whether you need help with one issue or ongoing cover.
Smart system not so smart?
Most problems needing Control4 support come down to the network underneath the system, and that’s where IT expertise matters.
“It worked when it was installed”
Systems that drift out of sync after updates or router changes.
“The installer has moved on”
No one to call when something stops responding.
“Wi-Fi drops the controls”
Touchscreens and remotes that lose connection around the building.
“Is it secure?”
Connected devices on the network with no one looking after them.
Why TeraHost
Control4 support from an IT team, not just an installer
A Control4 or Lutron system is only as reliable as the network it runs on. When touchscreens lose connection, scenes stop triggering or the app can’t find the controller, the cause is usually Wi-Fi, a router change or an update that’s knocked something out of sync. That’s why Control4 support from an IT company makes such a difference.
We start with a system check covering your controllers, Lutron lighting, AV, gates and intercoms, and the network and Wi-Fi underneath them. Then we fix the faults, tidy the configuration and strengthen the network so every keypad, touchscreen and remote stays connected throughout the property.
Whether your installer has moved on or you simply want someone dependable to call, we provide ongoing Control4 support and Lutron support for homes and businesses. Many issues are fixed remotely in minutes, with on-site visits when hands-on help is needed, and your smart devices are kept secure and separate from the rest of your network.
What’s included
Control4 support and integration, done properly
Control4 support
Troubleshooting, programming updates and fixes for Control4 systems.
Lutron lighting
Lighting scenes, keypads and control issues diagnosed and resolved.
Networking
Robust, well-designed networks and Wi-Fi so every device stays connected.
Security
Connected devices kept secure and separated from the rest of your network.
Remote support
Many issues fixed remotely in minutes, without waiting for a visit.
Service desk
A team to call when something isn’t working, with on-site visits when needed.
Getting started
Back in control
Our Control4 support starts with a look at your system and the network behind it, then we fix what’s holding it back.
System check
We review your Control4 or Lutron system and the network it relies on.
Fix & tidy up
Faults, drop-outs and configuration issues resolved.
Secure & optimise
Network and Wi-Fi improved so everything stays connected.
Ongoing support
Remote and on-site help whenever you need it.
★★★★★
“Worked remotely and was able to fix the issues quickly with excellent communications throughout. In my case the issue was fixed in under 5 minutes!”
Ankit Kant · Google review
Common questions
Can you support a system someone else installed?
Yes. We regularly take over support of existing Control4 and Lutron systems.
Do you support homes as well as businesses?
Yes. We support smart systems in both homes and workplaces.
Can you fix issues remotely?
Often, yes. Many Control4 issues can be diagnosed and fixed remotely, like the one in the review above.
My Control4 installer has gone out of business. Can you help?
Yes. That’s one of the most common reasons people contact us for Control4 support. We’ll review the system, get access sorted where possible and take over ongoing support.
Do you cover Control4 support outside Manchester?
Yes. We’re based in Salford and support Control4 and Lutron systems across Greater Manchester, Cheshire, the North West and further afield, with many issues fixed remotely.
How much does it cost?
It depends on your system and how much support you need, so we tailor it after a system check.
Get Control4 & Lutron support
Tell us about your system and we’ll be in touch within one working day.
Prefer to talk?