Manchester IT Services

We pride ourselves in offering the highest level of IT support to small businesses across the North West.

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Your IT Support Partner

If you are a small business using any computer - we can help.

Terahost offers contracted Managed IT support and emergency fixes for small businesses across Manchester and the North West.

We understand how frustrating and costly it can be for a small business owner when your IT fails, breaks or simply doesn't do what you want when you need it to.

Under our IT support service we take all that stress and hassle away from you letting you concentrate on your business.
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IT Support

As an IT support client you can use us as you would use an IT manager on your payroll. Without the high cost associated with a dedicated IT employee. Take that burden away from your most technical employee who has been appointed the IT person by default!

Emergency

Server failure or other critical IT component gone down? We'll react quickly and efficiently to get you back up and running as soon as possible. If we can't repair something, we will loan you a replacement while we fix yours. Less downtime, less stress.

Remote & On-Site

We will proactively monitor your servers and devices for any issues. We are also on hand at the end of the phone to answer any queries you may have. We will either talk you through a solution or log on remotely. If that still doesn't solve the problem we will come out to your office asap.

Personal Touch

When you call us you will get a single point of contact, an engineer who takes your initial call and follows it through until it’s fixed. No being passed from person to person wondering who you are going to deal with next.

We’re a small team but we are seriously dedicated!

  • Single point of contact - No being passed around different departments.
  • Accountability - Problems dealt with until solved.
  • Any support query handled - No problem or issue too small.
  • Any employee rule - Any of your team can call us at anytime.
  • Agreed response times - Need a specific repsonse time? No problem.
  • Friendly and knowledgable - We help you with a smile!

If you're looking for a local IT company that will go that extra mile, look no further than Terahost.
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Manchester IT Services Terahost
Manchester IT Services Terahost

Proactive Monitoring

As part of our standard support package we actively monitor your system status to ensure any problems are dealt with quickly. Get any issues solved before they affect your business operations.

We monitor and manage all aspects of your IT in realtime.

  • Server event logs
  • Antivirus status
  • Patches and upgrades & more

On-Site IT Support

If we are unable to fix the problem remotely for you then we’ll come into your business premises and conduct any fixes and repairs needed on site.

If for whatever reason we still can’t repair a device (perhaps a hardware component has failed) then in most cases we will leave you with a loan device while we take yours away to be repaired. With us as your partner your business downtime will be minimal.

Get Your IT Support Price Quote

Thinking of brining on a dedicated IT support partner? Contact us today for your customised quote.

Support contract due for renewal? We'd love to win your business, try us for a quote.

Show Me Great IT Service At A Great Price
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